As automation becomes more prevalent, many worry that the digital age is crowding out humans. In Ghost Work, anthropologist Mary L. Gray, a Harvard Fellow and Principal Researcher at Microsoft, argues the opposite: that these technologies rely, paradoxically and completely, on humans. Gray and co-author Siddharth Suri use the term “ghost work” to refer to the array of invisible, piecemeal tasks that keep the Internet running, including content moderation, image classification, and customer assistance. Despite the prevalence of this work–8% of Americans have participated in the ghost work economy–the industry is unregulated. Join Gray and Natalie Foster, senior fellow at the The Aspen Institute Future of Work Initiative, for a conversation about protecting the people involved with ghost work, whose labor may be hidden but whose impact is profound.

Preorder your copy of Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass through the CHF box office and save 20%.

This program is presented in partnership with the International House Global Voices Program.

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Hyde Park Day is made possible through the generous support of Bank of America.