Brittany Pyle, Director, Audience Services, joined the CHF staff in May 2013. At the Festival, Brittany drives the quality of audience experience, creating audience-serving initiatives, overseeing box office and front-of-house staff and operations. Brittany leads the organization's efforts to increase accessibility, and since joining the team in 2013, audience participation in accessible services has increased by 600%. In August 2016, the John F. Kennedy Center in Washington, DC awarded her outstanding work to make Festival programs more inclusive and accessible to people with disabilities and older adults with a Leadership Exchange in Arts and Disability (LEAD) Award for Emerging Leaders. Previously she has worked in marketing, box office, and front-of-house management with Redmoon Theater, as well as in marketing roles with Fulton Street Collective and Facets Multi-Media. She received her Bachelor of Fine Arts in Photography from the University of Illinois at Urbana-Champaign and continues to make art in various mediums.